Contact Us

Since 1955 Jax Mercantile has been providing customers with top quality, functional gear. We are committed to providing you the very best equipment and the knowledge to make an educated choice. Jax strives to deliver exemplary service. No question is too small, no issue too minor. As a very successful retailer once stated:

A customer is not an interruption of our work...he is the purpose of it. We are not doing him a favor by serving him...he is doing us a favor by giving us the opportunity to do so.

We are here to serve you. If, upon its arrival, you are not completely satisfied with your purchase, you may promptly return it for a full refund or replacement.

If you don’t find what you’re looking for, we're available to address your questions via email and phone (1-800-336-8314). We will even give you the local Colorado weather if asked!

For store hours and telephone numbers visit our stores page. For questions email us at or send us a message below and we will get back to you as soon as possible. If you'd like to suggest a product, let us know below! For Online Order FAQs please go to here

Please do not hesitate to reach out with any questions, comments, or concerns. Our knowledgeable staff will respond promptly and accordingly.

Would you like Jax to support your organization, programs or event? Please go here: Donation Requests


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